Return and Refund Policy Return and Refund Policy

Return and Refund Policy

## Return Policy

We want you to shop with full confidence, which is why we offer a clear, fair, and customer-friendly return policy. Our goal is to ensure that every purchase meets your expectations and that any issues can be resolved smoothly and efficiently.

Return and Refund Policy

Return and Refund Policy

Return and Refund Policy

### Return Window

We offer a **30-day return policy**, which means you have 30 days from the date you receive your item to request a return. After this period, unfortunately, we may not be able to accept return requests, so we encourage customers to inspect their orders upon delivery.

### Eligibility for Returns

To be eligible for a return, the item must be in the same condition that you received it—unused, unworn, and in its original packaging. All original tags, labels, and accessories (if applicable) must be included. Items that show signs of use, damage, or missing parts may not qualify for a return. You will also be required to provide proof of purchase, such as your order confirmation or receipt, to verify your order details.

### How to Start a Return

To begin the return process, please contact our support team through the Contact Us page. When reaching out, kindly include your order number, the item you wish to return, and a clear reason for the return. This helps us process your request faster and provide the best possible assistance.

### Refund Process

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, your refund will be processed and automatically sent to your original payment method within **5–10 business days**, depending on your bank or payment provider. Please note that processing times may vary slightly based on financial institutions.

### Exchanges

If you need a different item, the fastest and most efficient option is to return your original product first. Once your return is approved, you may place a new order for the desired item. This ensures quicker processing and avoids delays in receiving your replacement.

We are committed to providing a smooth and transparent return experience, ensuring customer satisfaction at every step.